CUSTOMER CARE

We strive to make you happy with our collection.  We'd love your feedback, good or bad.  We are always looking for ways to improve where need be, and very grateful for your business.

 

~ Thank You ~

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

818-857-0007

or send us an email to:

info@odatat.com

RETURNS

We are here to provide 100% customer satisfaction.  If you are not happy with your O•D•{@}•A•T creation please let us know and we will ensure your satisfaction.

FAQ

Do you provide International delivery?

 

Yes we do.  Postage will be calculated and offered to you at our cost.

 

How do I return an item?

 

By calling customer service you will be provided with your options.  We will make certain to provide complete satisfaction.

  

What is your returns policy?

 

Policy varies according to geography.  Customer service will be happy to provide you with answers on a case by case basis.

How do I track my order?

 

Regardless of freight forwarder you will be provided with a Tracking number for your reference and files.

 

How can I contact your couriers?

 

We use USPS, UPS and FedEx.  Our customer service department will provide you with any information you require as well as our couriers Contact Info.

 

What are your delivery options?

 

Our standard option is USPS, First Class or Priority Mail.

© 2015 by 101 Basix

NEED ASSISTANCE?

818-857-0007

info@101Basix.com

 

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